The evolution of coverage mapping
Network Insight is a hosted service offering interactive telecommunications coverage maps of the world for seamless display on your website. Featuring comprehensive and up-to-date maps, the service provides valuable, high quality and fully managed content for any telecoms operator.
Network Insight is a service offering interactive coverage maps for seamless display on your website. The service provides cost savings to operators by promoting Channel Shift – allowing subscribers to check roaming coverage from your own website, rather than make a call to customer service. Importantly, this service helps set customer expectations for coverage at their planned destination, both at home and while roaming abroad.
Network Insight provides valuable, high quality and virtually maintenance-free content. It is ideal for network operators, MVNOs, regulators, roaming hubs and travel SIM providers. With the comprehensive search feature, users can quickly find the locations that are important to them and check coverage.
Comprehensive Global Coverage
When used for international roaming, Network Insight has access to well over 2000 well maintained roaming coverage patterns for an extensive range of cellular technologies, including 5G. Sourced from mobile operators and partners, this collection represents the most extensive aggregate collection of mobile coverage available.
Are you informing your customers about roaming coverage as well as domestic?
Ready for 5G
Network Insight can display coverage from any technology. The service has already been used to deploy 5G coverage mapping both domestically and for roaming coverage. The use of small cells in 5G deployments to deliver enhanced mobile broadband with ultra-low latency has opened a wealth of new, or improved, applications. The increased density of these cells does, however, make network coverage more complicated. During the roll out of 5G in any country or region, it has become more important than ever to share coverage both internally and with customers in order to inform and set expectations.
How are you communicating your 5G coverage to optimise network roll out and capture new customers?
Enhance Client Experience
Telecoms has traditionally been a high-churn industry with customers demanding a quality service from their providers while being all too willing to switch if they fail to deliver. Coverage is the life blood of mobile telecommunications and subscribers expect ubiquitous service. When this is not possible, either domestically or while roaming abroad, it is more important than ever to set customers’ expectations, avoid disappointment and reduce churn.
In your mobile telecoms business, coverage matters. Do you really know where, or are you nowhere?
A Reliable Service, Tailored To You
Network Insight is delivered as an online cloud-hosted solution with average availability exceeding 99.9%. The service can be customised to match your own branding and even be integrated with internal systems.
As standard, the service allows up to three layers of coverage to be shown simultaneously in different colours. Each of these layers can be loaded with one or more coverage patterns of your choice. All roaming partners in a country can be shown at the same time meaning travellers can see the entire coverage available to them as an inbound roamer.
Network Insight can consume base maps from a variety of sources, including Google Maps, Esri ArcGIS Online, Mapbox and our own viaEuropa service.
Network Insight has been recognised for its innovative approach to coverage mapping.
COMMENDED: Best Roaming Product or Service, GSM Awards
How can we help you?
If you would like to explore how Network Insight could benefit your organisation, please contact one of our experienced consultants who will be happy to help you. Alternatively, for a deeper look, please join us for one of our regular webinars.