Key Features
- Interactive coverage maps for your web site
- Better inform subscribers and save time & money
- Over 1800 roaming coverage maps – the largest in the industry
- Customised styles for site & brand compliance
- Support for GSM, W-CDMA/UMTS, LTE, CDMA, iDEN & WiMAX
- Display of domestic or roaming partner coverage
- Affordable and simple to integrate
- Maintenance free with regular updates
- In use by major operators worldwide
Description
Network Insight is a service offering interactive coverage maps for seamless display on your web site. It was COMMENDED in the prestigious GSM Awards under the category “Best roaming product or service”. The service provides cost savings to operators by promoting Channel Shift – allowing subscribers to check roaming coverage from your own web site, rather than make a call to customer service. Importantly, this service helps set customer expectations for coverage at their planned destination.
Featuring comprehensive and up-to-date political maps, Network Insight provides valuable, high quality and virtually maintenance-free content for any mobile telecoms web site. It is ideal for network operators, MVNOs, roaming hubs and voice/data travel SIM providers. The service supports a wide range of mobile telecommunication technologies. As standard, maps are customised to colours compliant with corporate branding and may include logo placement. The service is fully interactive, allowing the user to explore the map freely, or go straight to an area of interest using the comprehensive search function.
Network Insight is a global market leader and deployed by telecom companies worldwide, including operators from major groups such as Vodafone, Telefónica, Orange and T-Mobile. Consider deploying across the entire group for brand consistency and a highly cost-effective solution.
Applications
Potential applications for Network Insight include:
- Roaming section of your web site
- Business roaming web site
- Call centre & customer care
- M2M ‘Coverage Check’ portal
- Retail store information service
Deployment Modes
Network Insight is easy to integrate with your own web site and supports both HTTP and HTTPS (HTTP Secure) protocols. The service can be implemented using a pop-up window showing a coverage map, or seamlessly embedded in your own pages using an “iframe”. Once integrated, the service operates virtually maintenance-free with regular coverage map updates handled automatically. When using the service to display international roaming coverage, new partners can simply be added to the service using a unique code allocated to each network coverage.
The background maps used in the service are from Europa Technologies’ own Global Insight Plus product (as used in Google Earth and Google Maps) and provide essential context. This includes support for many languages including English, French, German, Spanish, Italian, Portuguese, Dutch, Danish, Swedish, Norwegian, Finnish, Japanese, Arabic, Simplified Chinese, Russian and Hebrew. The application interface can be localised to any language, even for clients in countries with multiple official languages.
As a cost option, the ubiquitous Google Maps can be used with Network Insight. This gives the end user the benefit of familiar, rich content and street-level search, combined with comprehensive coverage information. Other base map services are also available, including Esri ArcGIS Online.
Network Insight can be deployed in one or more modes to suit internal and subscriber-facing applications.
1) Roaming Coverage
When used for international roaming coverage, Network Insight has access to over 1800 well-maintained roaming coverage patterns for 2G, 3G and 4G technologies, including GSM (inc. GPRS/EDGE), W-CDMA/UMTS (inc. HSPA/HSPA+), LTE, CDMA (1X, EV-DO, EV-DO Rev. A & B), iDEN and WiMAX. Sourced from mobile operators and partners (including Mosaik Solutions, formerly American Roamer), this collection represents the most extensive catalogue of mobile coverage available. As standard, the service allows up to three coverage patterns to be shown simultaneously in different colours. For example, 2G, 3G and 4G coverage can be shown at the same time, but still clearly distinguishable by colour. Furthermore, a cost option is available to display the total coverage provided by all roaming partners in a country. Making subscribers search individual coverage maps for each roaming partner in a country can be awkward and very frustrating. Since most roaming customers do not care which partner is used, this option gives subscribers a convenient single view to see the total coverage they will benefit from while roaming. Preferred roaming partners can even be shown in a different colour.
2) Domestic Coverage
Network Insight can be used to form a comprehensive domestic coverage solution, showing multiple technologies and service levels as layers which may be independently styled and controlled. The Google Maps option is highly recommended for domestic coverage map solutions as it endows Network Insight with excellent street-level maps and search capabilities. Europa Technologies is able to provide coverage map updates at a frequency that suits your network rollout or expansion plans.
3) Internal Coverage Tools
Network Insight can be customised into a powerful coverage tool for internal use. Additional information, such as signal strength, retail store locations or more sensitive information, can be included. Also, bespoke tools and functions can be integrated within applications for network management and customer care. Such tools allow network operators to better serve the operational needs of their internal users.
4) M2M Coverage
Machine-to-Machine (M2M) connects intelligent things to the Internet. By facilitating the exchange of real-time information, business operations are empowered with fantastic new opportunities. However, where devices are static or mobile, coverage is of paramount importance. Network Insight can help by geographically analysing and visualising the potential success of any M2M deployment, whether it be domestic, international or global.
Service Reliability
Network Insight has been in operation since 2003 and reliably powers the coverage map pages of many operator web sites in North America, South America, Europe and Asia. Extended in 2012, Network Insight runs on enterprise-grade web servers with 99.9% uptime and with 24×7 proactive monitoring. Set-up and configuration changes are made during UK office hours.
Protecting the Environment
When operating non-stop (24x7x365) web services, taking responsibility for the environment demands obtaining energy from renewable sources. Europa Technologies exclusively uses energy from renewable sources to power our Network Insight servers. Our data centres use only green energy from 100% carbon dioxide-free and environmentally-friendly hydro-power – considered to be the best form of electricity generation for the environment. Choose Network Insight with a clear conscience!
Further Information
Europa Technologies deploys unique Ofcom coverage map service
For further information, or to arrange a free demo, please contact our solution consultants who will be happy to help you.
Warren Vick
Telephone: +44 (0)1932 64 55 50 (direct)
e-mail: wvick@europa.uk.com
Duncan Hill
Telephone: +44 (0)1932 64 55 60 (direct)
e-mail: dhill@europa.uk.com
