Support

Free lifetime world-class support

Technical Support

Technical support will be offered by the GIS / mapping solution supplier from whom you obtained your copy of a Europa Technologies product.

Lifetime technical support from Europa Technologies is available free of charge to registered users. We regret that we are unable to offer support to unregistered users.

Register your product

When contacting us, please be ready to quote your product serial number. This is typically found on the rear of the product packaging.

Please note that we are only able to assist on matters directly relating to our products and are unable to help with issues relating to any third party GIS, mapping software or database technology.

Telephone: +44 (0)1932 64 55 55, option 2
Facsimile: +44 (0)1932 64 55 00

e-mail:

Technical Support is provided by our own English-speaking staff from the UK and available from 9am to 6pm UK time, Monday to Friday. Please leave a voicemail at other times and we will return your call as soon as possible.

Customer Service

If you have a non-technical post-sales question or wish to enquire about the status of an order, please contact our sales team:

Telephone: +44 (0)1932 64 55 55, option 1
Facsimile: +44 (0)1932 64 55 00

e-mail:

Customer service is provided by our own English-speaking staff from the UK and available from 9am to 6pm UK time, Monday to Friday. Please leave a voicemail at other times and we will return your call as soon as possible.

UK Public Sector

We offer compelling mapping services to UK Public Sector bodies including Local Government, Central Government and the NHS.

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Global Data Update

Version 2010.1 of our extensive range of global vector data products is now shipping.

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Map Tile Rendering Services

Europa Technologies now offer custom tile rendering services for third party map data, including VectorMap Local™ from Ordnance Survey.

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